Immigration Pro360™ Terms of Service

Effective Date: June 1, 2026

Last Updated: June 1, 2026

These Terms of Service, together with our Privacy Policy and any additional terms referenced herein, govern your access to and use of Immigration Pro360™, including our website, platform, dashboard, tools, document organization features, reminders, resource directory, subscription services, and related services. By creating an account, accessing the platform, subscribing, uploading information, or using Immigration Pro360™ in any way, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use Immigration Pro360™.

1. Company Information

Immigration Pro360™ is owned and operated by: JFR Consulting Group 30 N Gould St STE N Sheridan, WY 82801 support@immigrationpro360.com

For purposes of these Terms, “Immigration Pro360™,” “Company,” “we,” “us,” and “our” refer to the owner and operator of the platform. “User,” “you,” and “your” refer to any person who accesses, creates an account, subscribes to, or uses Immigration Pro360™.

2. Description of Services

Immigration Pro360™ is a privacy-focused, multilingual platform designed to help users organize, track, and manage immigration-related information. The platform may include features such as:

  • Immigration case tracking;
  • USCIS receipt number organization;
  • Document upload and storage;
  • Deadline and reminder tools;
  • Task checklists;
  • General immigration information;
  • Multilingual interface support;
  • Resource directories;
  • Referrals or links to attorneys, accredited representatives, translators, counseling resources, nonprofit organizations, civil surgeons, and other immigration-related providers;
  • Subscription-based access to platform features. Immigration Pro360™ is intended to help users stay organized and informed. It is not a law firm and does not provide legal advice.

3. No Legal Advice; No Attorney-Client Relationship

Immigration Pro360™ does not provide legal advice, legal representation, legal opinions, immigration strategy, form-preparation services requiring legal judgment, eligibility determinations, or recommendations about whether a user should file, not file, appeal, respond, disclose, omit, or take any particular immigration action. Use of Immigration Pro360™ does not create an attorney-client relationship, representative-client relationship, fiduciary relationship, agency relationship, or confidential legal relationship between you and Immigration Pro360™. Any information provided through the platform is for general informational and organizational purposes only. You are solely responsible for deciding whether to consult a licensed attorney, Department of Justice-accredited representative, or other qualified professional. USCIS states that when legal advice is needed for immigration matters, users should seek help from an attorney or an accredited representative working for a Department of Justice-recognized organization. DOJ states that accredited representatives may only provide immigration legal services through recognized organizations. (USCIS) Immigration Pro360™ may provide general educational content, but such content should not be interpreted as legal advice, legal strategy, legal recommendation, or legal representation.

4. No Form Preparation or Eligibility Determination

Immigration Pro360™ does not prepare immigration forms for submission, select immigration benefits for users, determine eligibility, recommend legal strategies, tell users how to answer legal questions on government forms, or provide services that require legal judgment. The platform may help users organize documents, track deadlines, store notes, understand general process steps, and access general educational content. Users are solely responsible for reviewing, completing, filing, and verifying any immigration forms, applications, petitions, responses, notices, or supporting materials.

5. No Government Affiliation

Immigration Pro360™ is a private technology platform. Immigration Pro360™ is not affiliated with, endorsed by, sponsored by, approved by, or operated by USCIS, the Department of Homeland Security, the Department of Justice, the Executive Office for Immigration Review, any U.S. embassy or consulate, or any other government agency. Any references to government agencies, forms, case-status tools, timelines, or immigration processes are provided only for general informational and organizational purposes. You should always verify important immigration information directly with the relevant government agency or a qualified legal professional.

6. Emergency and Time-Sensitive Matters

Immigration Pro360™ is not an emergency legal service. Do not rely on Immigration Pro360™ for urgent immigration matters, including but not limited to:

  • Removal or deportation proceedings;
  • Immigration detention;
  • Court hearings;
  • Notices to Appear;
  • Requests for Evidence;
  • Notices of Intent to Deny;
  • Appeals;
  • Motions to reopen or reconsider;
  • Expiring visas or statuses;
  • Work authorization expiration;
  • Missed deadlines;
  • Government notices requiring immediate action;
  • Any matter that could result in removal, denial, abandonment, loss of status, or other serious legal consequence. For urgent or time-sensitive immigration matters, contact a licensed immigration attorney, accredited representative, recognized nonprofit organization, or appropriate government agency immediately.

7. Deadline, Reminder, and Checklist Disclaimer

Immigration Pro360™ may provide reminders, checklists, timelines, progress indicators, deadline tools, and task-management features. These features are provided for convenience only. Immigration Pro360™ does not guarantee that any reminder, deadline, timeline, checklist, status indicator, or suggested task is complete, accurate, current, legally applicable, or appropriate for your specific immigration matter. You are solely responsible for verifying all deadlines, requirements, forms, filings, notices, appointments, and obligations through official government notices, official government websites, or qualified legal professionals. Immigration Pro360™ is not responsible for missed deadlines, late filings, abandoned applications, denied applications, lost status, removal consequences, rejected documents, or other consequences arising from reliance on platform reminders, checklists, or timelines.

8. USCIS and Government Information

Immigration Pro360™ may allow users to store USCIS receipt numbers, view case-related reminders, organize documents, and access links or integrations related to government case-status information. Any government information displayed through the platform may be based on user-provided information, publicly available sources, official APIs, third-party systems, or other sources. We do not guarantee that case-status information, processing information, government data, timelines, or related information will always be accurate, current, complete, available, or error-free. You should always verify important immigration information directly with the relevant government agency or a qualified legal professional.

9. Resource Directory and Third-Party Providers

Immigration Pro360™ may provide access to directories, links, listings, or referrals for third-party providers, including but not limited to:

  • Immigration attorneys;
  • DOJ-accredited representatives;
  • DOJ-recognized organizations;
  • Translators;
  • Counseling providers;
  • Civil surgeons;
  • Community organizations;
  • Educational resources;
  • Other service providers. Immigration Pro360™ does not guarantee the quality, availability, licensing, performance, advice, pricing, outcomes, or conduct of any third-party provider. You are responsible for verifying a provider’s credentials before relying on that provider. USCIS warns that notarios, notary publics, immigration consultants, and businesses cannot provide immigration legal advice unless authorized. USCIS also directs users to recognized legal resources and DOJ-accredited representatives where appropriate. (USCIS) Any engagement between you and a third-party provider is solely between you and that provider. Immigration Pro360™ is not responsible for any loss, harm, legal issue, immigration consequence, payment dispute, malpractice, fraud, delay, missed deadline, or other matter arising from your interaction with a third-party provider.

10. Provider Listings, Advertising, and Sponsored Placement

Provider listings are informational only. A listing on Immigration Pro360™ does not constitute endorsement, certification, guarantee, referral, legal recommendation, ranking, legal opinion, or professional recommendation by Immigration Pro360™. If Immigration Pro360™ offers paid placement, sponsored listings, advertising, enhanced profiles, or promotional visibility for third-party providers, such status will be disclosed where required by applicable law or platform policy. Users are responsible for independently evaluating providers before hiring, retaining, contacting, or relying on them. Immigration Pro360™ may remove, suspend, reject, or modify provider listings at any time.

11. User Responsibility

You are solely responsible for:

  • Providing accurate, complete, and current information;
  • Reviewing all immigration forms, documents, deadlines, filings, notices, and communications;
  • Monitoring official government notices and communications;
  • Taking action before applicable deadlines;
  • Consulting qualified professionals when needed;
  • Protecting your login credentials;
  • Ensuring your uploaded documents are lawful and accurate;
  • Deciding whether and how to use any information provided by the platform;
  • Maintaining your own backup copies of important immigration documents. Immigration Pro360™ may help you organize information, but it does not replace your responsibility to monitor your own immigration matter.

12. Account Registration

To use certain features, you may be required to create an account. You agree to:

  • Provide accurate registration information;
  • Keep your contact information current;
  • Maintain the confidentiality of your login credentials;
  • Notify us promptly of unauthorized account access;
  • Accept responsibility for activity under your account. We reserve the right to suspend or terminate accounts that contain false information, are used unlawfully, violate these Terms, create security risk, or interfere with the operation of the platform.

13. Age Requirement and Use by Minors

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account. Parents, legal guardians, attorneys, accredited representatives, or legally authorized persons may manage information for minors only where legally authorized to do so. By creating an account or uploading information about another person, you represent that you have the legal right and authority to provide, manage, store, and process that information through Immigration Pro360™.

14. Subscription Terms

Immigration Pro360™ may operate on a subscription model, including a monthly subscription fee of $10 per month, unless otherwise stated at checkout. By subscribing, you authorize Immigration Pro360™ or its payment processor to charge your selected payment method on a recurring basis until you cancel. Subscription terms, renewal timing, fees, taxes, and cancellation procedures will be disclosed at checkout and may also be managed through our payment processor or account settings. You agree that your subscription will automatically renew unless canceled before the next billing date.

15. Auto-Renewal, Express Consent, and Cancellation

Before you are charged for a subscription, Immigration Pro360™ will make reasonable efforts to disclose:

  • The subscription price;
  • The billing frequency;
  • The renewal terms;
  • The cancellation method;
  • Any trial terms, if applicable;
  • Any material limitations on access;
  • Whether fees are refundable or non-refundable. By completing checkout, you provide express consent to recurring billing. You may cancel your subscription through your account dashboard, billing portal, or another online method made available by Immigration Pro360™. We will not require you to call, mail a letter, attend an in-person appointment, or complete unnecessary steps to cancel a subscription purchased online. Cancellation will generally stop future billing but may not result in a refund for the current billing period unless required by law or expressly stated by Immigration Pro360™. Consumer subscription rules are an active area of federal and state enforcement, and the safest operational standard is clear disclosure, affirmative consent, and simple cancellation. The FTC announced a click-to-cancel rule in 2024, though later reporting indicates the rule faced legal/procedural challenges; the Company should still design cancellation to be simple and transparent. (Federal Trade Commission)

16. Billing, Payments, and Taxes

You agree to pay all fees associated with your subscription and any paid services you select. Fees are stated in U.S. dollars unless otherwise indicated. You are responsible for any applicable taxes, bank fees, card fees, currency conversion fees, or other charges imposed by third parties. We may use third-party payment processors, including Stripe or similar providers. We do not store full credit card numbers on our own servers unless expressly stated. If a payment fails, we may suspend, limit, or terminate access to paid features until payment is successfully completed.

17. Refund Policy

Unless otherwise stated at checkout or required by law, subscription payments are non-refundable. We may, in our sole discretion, provide refunds, credits, or accommodations in limited cases, but doing so does not create an obligation to provide similar relief in the future.

18. Privacy Commitment

Privacy is central to Immigration Pro360™. We do not sell user immigration data, uploaded documents, or sensitive personal information to data brokers. We collect and use information only as described in our Privacy Policy, including for purposes such as:

  • Account creation;
  • Platform functionality;
  • Subscription processing;
  • Document organization;
  • Deadline reminders;
  • Security;
  • Customer support;
  • Analytics;
  • Compliance;
  • Fraud prevention;
  • Platform improvement. The FTC advises businesses to understand what personal information they collect, who has access to it, how it flows through the business, and how it is protected. The FTC also emphasizes data minimization, security, and proper disposal of sensitive information. (Federal Trade Commission)

19. Privacy Policy

Immigration Pro360™’s Privacy Policy is incorporated into these Terms by reference. The Privacy Policy should explain, among other things:

  • Categories of personal information collected;
  • Sensitive immigration information collected;
  • Uploaded documents and user content;
  • Payment and billing data;
  • Device, log, and analytics data;
  • How information is used;
  • How information is shared;
  • Whether information is sold or shared;
  • Data retention;
  • User deletion rights;
  • AI/data-training restrictions;
  • Security controls;
  • State privacy rights;
  • Contact methods for privacy requests. If there is a conflict between these Terms and the Privacy Policy regarding data use, the Privacy Policy will control for privacy-specific matters unless otherwise required by law.

20. State Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable state privacy laws. These rights may include the right to:

  • Access personal information we maintain about you;
  • Correct inaccurate personal information;
  • Delete personal information;
  • Obtain a copy of personal information;
  • Opt out of certain data sales, sharing, targeted advertising, or profiling, where applicable;
  • Appeal a denied privacy request. Immigration Pro360™ does not sell user immigration records, uploaded documents, or sensitive immigration information to data brokers. New Jersey’s Data Protection Act became effective January 15, 2025, and the State of New Jersey describes it as creating protections for residents’ personal data. (Federal Trade Commission) Users may submit privacy requests by contacting: Privacy Email: [Insert Privacy Email] We may verify your identity before processing certain privacy requests. We may deny requests where permitted by law, including where information must be retained for security, fraud prevention, billing, tax, legal, dispute-resolution, or compliance purposes.

21. Data Deletion

Users may request deletion of their account and/or uploaded documents through available platform tools or by contacting us. When you delete your account or specific documents, Immigration Pro360™ will remove the relevant data from active systems within a commercially reasonable period, subject to technical, legal, security, fraud-prevention, billing, tax, backup, dispute-resolution, or compliance requirements. Deleted information may remain in encrypted backups for a limited period before being overwritten or purged according to our backup-retention practices. We do not promise instant deletion from every backup or archival system, but we will not continue using deleted user immigration records for active platform purposes after deletion is processed, except as legally or operationally necessary.

22. Uploaded Documents and User Content

You may upload documents, files, images, notes, and other information to the platform. You retain ownership of your uploaded content. However, by uploading content, you grant Immigration Pro360™ a limited, non-exclusive, worldwide license to store, process, display, transmit, secure, scan, organize, and use that content solely as necessary to operate, maintain, secure, and provide the platform. You represent and warrant that:

  • You have the right to upload the content;
  • The content is accurate to the best of your knowledge;
  • The content does not violate any law or third-party right;
  • The content does not contain malware, viruses, or harmful code;
  • You have authorization to upload information about any other person included in the content. We may remove content that violates these Terms, poses a security risk, or creates legal exposure.

23. Uploaded Document Risk Notice

Immigration documents may contain highly sensitive personal information. You should not upload documents unless you are comfortable storing them in a digital platform. We use commercially reasonable safeguards, but no digital storage system can be guaranteed completely secure. You are responsible for keeping backup copies of important immigration documents. Immigration Pro360™ is not responsible for loss of access to documents, accidental deletion, corrupted files, user upload errors, or failure to maintain separate copies of critical records.

24. Security

Immigration Pro360™ will use commercially reasonable administrative, technical, and physical safeguards to protect user information. Security measures may include:

  • Encryption in transit;
  • Encryption at rest;
  • Access controls;
  • Authentication safeguards;
  • Secure document storage;
  • Logging and monitoring;
  • Malware scanning;
  • Restricted employee access;
  • Incident-response procedures. No system is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, service interruption, or security incidents will never occur. You are responsible for maintaining secure passwords, protecting your devices, and promptly reporting suspected unauthorized account access.

25. No AI Training Without Express Consent

Immigration Pro360™ may use automated tools, artificial intelligence, algorithms, or workflow logic to help organize information, generate reminders, classify documents, summarize non-legal content, improve user experience, or support platform functionality. However, we do not use your uploaded immigration documents, case information, personal records, or sensitive immigration data to train artificial intelligence models unless you provide separate, express consent. Any AI-assisted or automated output is provided for convenience only and does not constitute legal advice, legal strategy, eligibility determination, or professional judgment. You are responsible for reviewing any AI-assisted or automated output before relying on it. We may update, limit, suspend, or discontinue automated features at any time.

26. Multilingual Content

Immigration Pro360™ may offer content and interface features in multiple languages, including English, Spanish, Brazilian Portuguese, Hindi, or other supported languages. Translations are provided for accessibility and convenience. In the event of a conflict between language versions, the English version of these Terms, policies, disclaimers, and legal notices will control unless prohibited by applicable law. Some translated content may be machine-assisted and may not perfectly reflect legal terminology. Users should consult qualified professionals for legal questions.

27. Prohibited Uses

You agree not to:

  • Use the platform for unlawful purposes;
  • Upload fraudulent, false, misleading, malicious, or infringing content;
  • Use the platform to provide unauthorized legal services;
  • Misrepresent yourself as an attorney, accredited representative, government official, or Immigration Pro360™ employee;
  • Attempt to access another user’s account or data;
  • Reverse engineer, scrape, copy, or misuse the platform;
  • Interfere with platform security or operations;
  • Use bots, crawlers, or automated tools without permission;
  • Sell, rent, sublicense, or commercially exploit the platform without authorization;
  • Use the platform to harass, exploit, defraud, or harm others;
  • Circumvent subscription controls or payment systems;
  • Upload malware, viruses, spyware, or harmful code;
  • Use the platform to violate sanctions, export-control rules, or restricted-party laws. We may suspend or terminate accounts that violate this section.

28. Sanctions, Export Controls, and Restricted Use

You may not use Immigration Pro360™ if you are located in, ordinarily resident in, acting on behalf of, or controlled by any person, entity, government, territory, or country subject to U.S. sanctions, embargoes, export restrictions, or restricted-party rules, except where legally permitted. You represent that you are not prohibited from using the platform under applicable sanctions, export-control, or restricted-party laws. Immigration Pro360™ may suspend or terminate access where required to comply with applicable law or payment-processor rules.

29. Intellectual Property

Immigration Pro360™, including its name, platform, software, designs, workflows, dashboards, graphics, interface, branding, content, documentation, features, processes, and related intellectual property, is owned by Immigration Pro360™ or its licensors. Except for your uploaded content, you do not acquire any ownership rights by using the platform. You may not copy, reproduce, modify, distribute, sell, lease, reverse engineer, create derivative works from, or exploit any part of Immigration Pro360™ without written permission.

30. Feedback and Suggestions

If you provide feedback, ideas, suggestions, improvements, feature requests, or recommendations, you grant Immigration Pro360™ a perpetual, worldwide, royalty-free, irrevocable right to use, modify, commercialize, and incorporate that feedback without compensation or obligation to you.

31. Copyright and DMCA Policy

Immigration Pro360™ respects intellectual property rights. If you believe content on the platform infringes your copyright, you may submit a notice to: Copyright Agent: [Insert Name] Email: [Insert Copyright Email] Address: [Insert Address] Your notice should include:

  • Your physical or electronic signature;
  • Identification of the copyrighted work claimed to be infringed;
  • Identification of the allegedly infringing material;
  • Your contact information;
  • A statement that you have a good-faith belief the use is not authorized;
  • A statement that the information in your notice is accurate;
  • A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner. We may remove allegedly infringing content and terminate repeat infringers where appropriate.

32. Availability and Platform Changes

We may update, modify, suspend, discontinue, or restrict access to any part of the platform at any time. We do not guarantee uninterrupted access, error-free operation, or availability of any feature, API, provider listing, government data source, document-storage function, notification, or integration. We are not liable for outages, delays, data-sync failures, third-party downtime, API limitations, maintenance, or events outside our reasonable control.

33. Third-Party Services and Links

The platform may integrate with or link to third-party services, including payment processors, email providers, cloud providers, government websites, attorneys, nonprofits, translators, maps, analytics tools, or other resources. We are not responsible for third-party websites, policies, practices, security, accuracy, availability, or services. Your use of third-party services may be subject to separate terms and privacy policies.

34. Organizational Customers and Data Processing Addendum

For organizational customers, including law firms, nonprofits, employers, universities, clinics, community organizations, or enterprise customers, additional data-processing, confidentiality, security, privacy, or service terms may apply under a separate written agreement. Where required, Immigration Pro360™ may enter into a separate Data Processing Addendum, Business Customer Agreement, Enterprise Agreement, or similar written agreement. In the event of a conflict between these consumer Terms and a signed written agreement between Immigration Pro360™ and an organizational customer, the signed written agreement will control for that organization’s use of the platform.

35. Disclaimers

To the maximum extent permitted by law, Immigration Pro360™ is provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, and security. We do not guarantee:

  • Any immigration outcome;
  • Any government decision;
  • Any case-processing timeline;
  • Any legal result;
  • Any attorney or provider performance;
  • Any document acceptance;
  • Any filing success;
  • Any deadline calculation;
  • Any status-update accuracy;
  • Any uninterrupted access to the platform;
  • Any availability of government APIs or third-party systems;
  • Any accuracy of translated content;
  • Any correctness of AI-assisted output. You use Immigration Pro360™ at your own risk.

36. Limitation of Liability

To the maximum extent permitted by law, Immigration Pro360™ and its owners, officers, directors, employees, contractors, affiliates, partners, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including lost profits, lost data, lost opportunity, immigration consequences, missed deadlines, legal expenses, emotional distress, or loss of goodwill. To the maximum extent permitted by law, our total liability for any claim arising out of or related to these Terms or the platform will not exceed the greater of:

  1. The amount you paid to Immigration Pro360™ in the three months before the claim arose; or
  2. $100. Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

37. Indemnification

You agree to defend, indemnify, and hold harmless Immigration Pro360™ and its owners, officers, directors, employees, contractors, affiliates, partners, licensors, and service providers from any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • Your use of the platform;
  • Your violation of these Terms;
  • Your uploaded content;
  • Your violation of law;
  • Your interaction with third-party providers;
  • Your immigration decisions or filings;
  • Your misuse of platform information;
  • Your infringement of another person’s rights;
  • Your unauthorized upload or processing of another person’s information;
  • Your use of the platform to provide unauthorized legal services.

38. Termination

We may suspend or terminate your account or access to the platform at any time if:

  • You violate these Terms;
  • You fail to pay required fees;
  • Your activity creates legal, security, operational, or reputational risk;
  • We are required to do so by law;
  • We discontinue the platform or relevant services;
  • We suspect fraud, abuse, unauthorized access, or misuse. Upon termination, your right to use the platform will cease. Certain provisions will survive termination, including those related to intellectual property, privacy, data retention, disclaimers, limitation of liability, indemnification, dispute resolution, and any payment obligations incurred before termination.

39. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.

40. Informal Dispute Resolution

Before filing any legal claim, you agree to first contact us at: Legal Email: support@immigrationpro360.com You agree to provide a written description of the dispute, the relief requested, and your contact information. The parties agree to attempt in good faith to resolve the dispute informally for at least 30 days before filing a lawsuit, arbitration demand, or other legal proceeding, except where urgent injunctive relief is necessary.

41. Arbitration and Class Action Waiver

Counsel should finalize this section before launch. Subject to applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, the platform, your account, your subscription, or your use of Immigration Pro360™ may be resolved through binding individual arbitration rather than in court. To the maximum extent permitted by law, you and Immigration Pro360™ agree that disputes will be resolved only on an individual basis and not as a class action, collective action, private attorney general action, or representative action. This section should include, after attorney review:

  • Arbitration provider;
  • Arbitration rules;
  • Arbitration location;
  • Fee allocation;
  • Small claims court carveout;
  • Injunctive relief carveout;
  • Opt-out procedure, if any;
  • Class-action waiver;
  • Jury-trial waiver;
  • Severability language. Until this section is finalized by counsel, Immigration Pro360™ may rely on the governing-law and court-venue provisions instead.

42. Court Venue

If arbitration is not used or is found unenforceable, any legal action arising out of or relating to these Terms or Immigration Pro360™ shall be brought in the state or federal courts located in [Insert County and State], unless otherwise required by law. You consent to the personal jurisdiction and venue of those courts.

43. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we may notify users by email, platform notice, updated posting, or other reasonable method. Continued use of the platform after updated Terms become effective means you accept the updated Terms. The “Last Updated” date above indicates when these Terms were last revised.

44. Contact

For questions about these Terms, contact: Immigration Pro360™ Email: support@immigrationpro360.com Legal Notices: support@immigrationpro360.com Privacy Requests: support@immigrationpro360.com Copyright Notices: support@immigrationpro360.com Address: JFR Consulting Group 30 N Gould St STE N Sheridan, WY 82801